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Privacy Policy
Last updated: January 2025
1. Who We Are
AIXCLL Ltd (“AIXCLL”, “we”, “us”, “our”) is a company registered in England and Wales (Company No. 17051972). We provide AI business consultancy services.
For the purposes of UK GDPR, AIXCLL Ltd is the data controller for personal data collected through this website.
Contact: ai@aixcll.com · 07903 794166
2. What Data We Collect
We may collect the following personal data:
- Contact information: Name, email address, phone number, and business name, when you complete our contact form or get in touch with us directly.
- Communication data: The content of messages you send to us.
- Usage data: Standard website analytics data (pages visited, time on site, browser type, approximate location) collected via cookies. See our Cookie Policy for details.
We do not collect sensitive personal data (such as health information, financial data, or special category data) through this website.
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide the services you have requested.
- To manage our client relationships and deliver our consultancy services.
- To comply with legal obligations we are subject to as a UK business.
- To improve our website using aggregated, anonymised analytics data.
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Legitimate interests (Article 6(1)(f) UK GDPR): responding to enquiries and managing business relationships.
- Contract (Article 6(1)(b) UK GDPR): where processing is necessary to perform services you have requested.
- Legal obligation (Article 6(1)(c) UK GDPR): where we are required to process data by law.
- Consent (Article 6(1)(a) UK GDPR): for non-essential cookies, where you have given explicit consent.
5. How Long We Keep Your Data
We retain personal data only for as long as necessary for the purposes for which it was collected:
- Enquiry and contact data: up to 2 years from last contact, unless you become a client.
- Client data: up to 7 years after the end of the client relationship (for legal and tax purposes).
- Analytics data: up to 26 months (anonymised).
6. Sharing Your Data
We do not sell your personal data. We may share it with:
- Service providers who assist us in delivering our services (e.g. email hosting, website hosting), under data processing agreements.
- Legal or regulatory authorities where required by law.
All third-party providers are required to handle your data securely and in accordance with UK GDPR.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erase your data (the “right to be forgotten”), subject to legal retention obligations.
- Restrict the processing of your data in certain circumstances.
- Object to processing based on legitimate interests.
- Data portability where processing is based on consent or contract.
- Withdraw consent at any time where processing is consent-based.
To exercise any of these rights, contact us at ai@aixcll.com. We will respond within one month.
8. Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk · 0303 123 1113.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “last updated” date at the top of this page will reflect any changes. We encourage you to review this policy periodically.
10. Contact Us
For any privacy-related questions: ai@aixcll.com · 07903 794166